Returns & Exchanges
At Vue, we want you to feel confident in your skincare and beauty journey. If a product isn't the right fit for your routine, we offer a seamless 30-day return policy for a full refund or store credit.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the beauty items you wish to return.
Prepare the Package
Carefully pack your items in their original packaging, ensuring all safety seals and protective wraps are intact to prevent damage during transit.
Ship It Back
Download and print your prepaid shipping label from the portal, attach it to your parcel, and drop it off at any authorized carrier location.
Receive Your Refund
Once our quality control team inspects your return, we will process your refund to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing